At Chestertons Morocco, we are committed to protecting the privacy of our users and handling your personal data with care. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our real estate website (the “Site”). It also outlines your rights regarding your personal data and how you can exercise those rights.
By using our Site, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal InformationWhen you use our Site, we may collect personal information that you voluntarily provide, including but not limited to:
- Name
- Email address
- Phone number
- Address
- Payment information
- Other data related to property inquiries or transactions
We may also automatically collect certain information when you visit our Site, such as:
- IP address
- Browser type and version
- Time zone settings
- Operating system and platform
- Browsing behavior on our Site
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files stored on your device that help us understand how you interact with our services. We may use cookies for:
- Keeping track of preferences
- Analyzing website traffic and usage
- Enabling certain features and functionality
2. How We Use Your Information
We use the personal data we collect for the following purposes:- To provide our services: We use your information to facilitate property transactions, respond to inquiries, and offer personalized property recommendations.
- To communicate with you: We may contact you via email or phone for property-related services, notifications, and updates.
- For marketing purposes: With your consent, we may use your personal information to send you marketing communications about our properties and services.
- To improve our services: We analyze the data we collect to optimize user experience and improve the content and functionality of the Site.
- To comply with legal obligations: We may process your data to comply with applicable laws and regulations.
3. How We Store and Protect Your Data
3.1 Data StorageYour personal information is stored securely on our servers, located in North Africa or within jurisdictions that provide adequate data protection levels. We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
3.2 Data Security
We employ a variety of security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption of sensitive data
- Secure data storage systems
- Access controls and authentication mechanisms
4. Sharing Your Information
4.1 Third-Party Service ProvidersWe may share your personal information with third-party service providers who assist us in operating the Site or providing our services. These third parties are contractually bound to maintain the confidentiality and security of your personal data and are prohibited from using your information for any other purpose.
4.2 Legal Obligations
We may disclose your personal information if required by law or to protect our rights, property, or safety, or that of our users or others.
4.3 Third-Party Tracking Technologies
We may use third-party analytics tools (e.g., Google Analytics) that collect data about how you use the Site. These tools may use cookies, web beacons, or other tracking technologies to provide insights on user behavior.
5. Your Data Rights
Under applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant regulations, you have the following rights regarding your personal data:5.1 Right to Access
You have the right to request access to the personal data we hold about you and obtain information about how we process it.
5.2 Right to Correction
You have the right to request that we correct any inaccuracies in your personal data.
5.3 Right to Deletion
You have the right to request the deletion of your personal data, subject to certain legal limitations.
5.4 Right to Restrict Processing
You may request that we restrict the processing of your personal data under certain circumstances.
5.5 Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and transmit that data to another controller, where technically feasible.
5.6 Right to Object
You have the right to object to our processing of your personal data for direct marketing purposes or other legitimate interests.
To exercise any of these rights, please contact us at the details provided in the Contact Us section below.
6. International Data Transfers
Your personal data may be transferred to, and stored at, a destination outside your country, including countries outside the European Economic Area (EEA) or North Africa. We will ensure that any such international transfers comply with applicable data protection laws and provide an adequate level of protection for your personal information.7. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under 18. If you believe we have collected personal information from a child without appropriate consent, please contact us, and we will take steps to delete such information.8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in response to changing legal, regulatory, or operational requirements. We will notify you of any changes by posting the updated Privacy Policy on our Site and updating the "Last Updated" date at the top of this policy. Your continued use of the Site after the changes become effective will constitute your acceptance of the revised Privacy Policy.9. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your data rights, please contact us at:Chestertons Morocco
Ave Mohammed VI, Essaada 2, B8, Souissi, Rabat
Jawad.elhassani@chestertons.com
+212 5 37 54 46 65
